Consignment
Agreement.

1. Parties, Scope & Acceptance

This Consignment Agreement (the “Agreement”) is a binding contract between you (“Consignor,” “you,” or “your”) and CCA Universe (“CCA,” “CCA Card,” “we,” “us,” or “our”). It governs every card or other item you ask CCA to sell on your behalf (each an “Item”) through the “Sell with CCA” program, on eBay or any other online marketplace, auction venue, or sales channel CCA chooses (each a “Marketplace”), and every resulting listing, offer, order, sale, shipment, return, dispute, and payout.

This Agreement supplements CCA’s Terms of Service, Privacy Policy, and Guarantee, which are incorporated by reference. If they conflict, this Agreement controls for consigned Items.

You accept this Agreement by checking the acceptance box when you opt a card into consignment, whether during a grading submission, from your graded collection, or through any other consignment flow. Your acceptance, the version accepted, and the date are recorded on your account and on each Item. You agree that this electronic acceptance is your signature and has the same effect as a handwritten one.

You must be at least 18 years old and legally able to enter into contracts to consign Items.

2. Definitions

• “Sale Price” means the final price a buyer pays for the Item itself, excluding shipping charges and sales tax.
• “Marketplace Fee” means the final value fee (or equivalent selling fee) the Marketplace charges on the Sale Price, computed under the Marketplace’s published fee schedule.
• “Service Fee” means CCA’s own fee for its consignment services, computed under CCA’s published schedule.
• “Commission” means the Marketplace Fee plus the Service Fee, shown to you as a single amount and percentage.
• “Shipping Difference” means the buyer-paid shipping charge, minus the actual cost of the outbound shipping label (including postage, insurance, signature, and packaging surcharges), minus the Marketplace’s fees charged on the shipping charge and on any sales tax collected from the buyer. It can be positive or negative.
• “Payout” means the Sale Price, minus the Commission, plus or minus the Shipping Difference, minus any other amounts you owe under this Agreement.
• “Fee Schedule” means the Commission rates, shipping estimates, and related figures published at ccacard.com/ebay-consignment and in your dashboard at the time of the sale.
• “Claim” means any buyer return request, “item not received” or “not as described” claim, payment dispute, chargeback, refund, cancellation, Marketplace guarantee claim, or similar demand relating to an Item.
• “Covered Value” means, for an Item that has not sold, the price you set for it in your dashboard (your Buy It Now price, else your auction starting price, else your asking price) at the time of the loss; and for an Item that has sold, its Sale Price. Covered Value is capped at $2,500 per Item unless CCA agrees in writing to a higher amount before the Item is received. If you set no price, Covered Value is the Item’s fair market value as reasonably determined by CCA from recent sales of the same card and grade, subject to the same cap.
• “CCA Error” means a loss caused by CCA’s own mistake in packing, labeling, or shipping an Item (including shipping the wrong Item or to the wrong address), a material error in CCA’s listing description or photographs that the buyer relies on, or mishandling of the Item while it is in CCA’s care. It does not include Marketplace decisions, buyer conduct, carrier loss, or matters outside CCA’s reasonable control.

3. Nature of the Relationship: CCA Is Your Agent, Not the Seller

You remain the owner of each Item until it is sold to a buyer. CCA acts solely as your limited agent to list, market, sell, and ship the Item and to collect and remit sale proceeds. CCA never purchases your Item and never takes title to it.

CCA lists Items through CCA’s own Marketplace seller accounts. A Marketplace may display CCA as the seller or treat CCA as the seller of record for its own purposes. As between you and CCA, that is solely an administrative arrangement: you remain the principal and owner, and you bear the risks, costs, and responsibilities of ownership and sale described in this Agreement, subject to CCA’s responsibilities in Sections 10 through 12.

CCA is a service provider and a gateway to third-party Marketplaces. CCA is not a buyer, broker-dealer, auctioneer of record, escrow agent, bank, or guarantor of any sale or price. Nothing in this Agreement creates a partnership, joint venture, employment, franchise, or fiduciary relationship, except the limited agency described above.

Marketplaces, payment processors, and shipping carriers are independent third parties. CCA does not control them and is not responsible for their acts, omissions, policies, fees, holds, decisions, outages, or errors, except to the extent this Agreement makes CCA responsible for a loss in transit on a shipment CCA arranges.

4. Eligible Items & Your Representations

Unless CCA agrees otherwise in writing, only cards graded and encapsulated by CCA, on a paid submission with a revealed grade, are eligible. CCA may refuse, delist, or return any Item at any time for any reason, including suspected authenticity problems, damage, legal or policy restrictions, or Marketplace rules.

For every Item, you represent and warrant, and you agree these statements remain true until the Item is sold or returned, that:

• you are the sole lawful owner of the Item, or are authorized in writing by its owner to consign and sell it;
• the Item is not stolen, counterfeit, altered, restored, trimmed, or misrepresented, and is free of any lien, security interest, claim, or dispute;
• you have the right to sell the Item in every Marketplace and jurisdiction where CCA lists it, and the sale does not violate any law, court order, or third-party right;
• all information you provide (identity, contact, tax, payout, pricing, and Item details) is accurate and complete; and
• you are not a person with whom CCA or a Marketplace is prohibited from doing business.

5. How Consignment Works

Consigning at submission: when you choose “Sell with CCA” for a card in a grading submission, the card stays at CCA after grading and becomes an Item once the submission is paid and the grade is revealed.

Consigning from your collection: when you add graded cards from your collection, you must ship them to the consignment address provided in your dashboard, packed securely, with tracking. The Item is not received until CCA physically scans it in. A shipment marked received locks its Items; later changes go through a support ticket.

Receiving and review: CCA inspects, photographs, scans, and verifies each Item on arrival and records its condition. If an Item does not match your records, arrives damaged, or is ineligible, CCA will contact you and may hold it pending resolution or return it at your expense. CCA’s intake record is the baseline for any later question about the Item’s condition while in CCA’s care.

Listing: CCA prepares listings using your chosen format (auction or Buy It Now) and prices where provided. CCA has sole discretion over titles, descriptions, photographs, item specifics, categories, shipping and return policies, listing timing, and which Marketplace and account to use. CCA may postpone, edit, end, or relist any listing to comply with Marketplace rules or to protect CCA’s accounts. CCA is responsible for the accuracy of its own listing descriptions and photographs (see “CCA Error”).

Scheduling: if you set a go-live time, CCA will not post the listing before it, but does not guarantee posting at exactly that time.

6. Pricing, Offers & Relisting

You set your prices. CCA does not appraise Items or guarantee that any Item will sell, sell by any date, or sell for any price, including your asking price, minimum price, or any comparable sale shown to you. Market prices, watchers, bids, views, comparable sales, and payout estimates are informational only.

Auctions: an auction sells to the highest bidder at the close, even if that is below your expectations or your stated minimum, unless you set a starting price at your minimum. You are responsible for choosing an appropriate starting price.

Offers: on Buy It Now listings, buyers may submit offers. Offers are shown to you in your dashboard and you decide whether to accept or decline them. CCA may decline offers on your behalf that are below your stated minimum or that expire. An accepted offer is a binding sale.

Offers to watchers: you may ask CCA to send offers to interested buyers where the Marketplace allows. Any such offer is binding if accepted.

Relisting: if an Item does not sell, CCA may relist it at the same settings up to the number of times CCA sets for the program, or return it to Ready to List for your direction.

Unpaid buyers: if a buyer does not pay, CCA may cancel the order, relist the Item, or offer it to another interested buyer. No Payout is owed on an unpaid order.

7. Changing Prices, Withdrawing & Returns to You

You may change prices or withdraw an Item before it is listed. Once listed, you may change a Buy It Now price or withdraw an unsold Buy It Now listing. You may not withdraw or change an auction once it has received a bid, and Marketplace rules may restrict other changes.

If you withdraw an Item, or ask for it back for any reason, CCA will return it to your address on file after any live listing is ended, on a tracked and insured shipment CCA arranges. The cost of that return shipping and handling is yours; CCA may charge it to your payment method on file or deduct it from any amount owed to you. The Item is covered in transit as described in Section 10.

Withdrawing an Item after a buyer has committed to purchase it is not permitted. If you cause a sale to fail, you are responsible for any resulting Marketplace fees, penalties, or buyer compensation.

8. Commission, Shipping Difference & Payout

Commission: when an Item sells, CCA retains the Commission, which is the Marketplace Fee plus the Service Fee computed on the Sale Price under the Fee Schedule in effect on the date of sale. Each rate in the schedule applies only to the part of the Sale Price within its bracket, so the effective percentage falls as the Sale Price rises. CCA pays the Marketplace’s fixed per-order fee out of its Service Fee.

Shipping Difference: buyers pay the shipping charge shown on the listing. Graded cards frequently cost more to ship than that charge once insurance and signature services are added, particularly for higher-value Items. The Shipping Difference (defined in Section 2) is added to or deducted from your Payout. CCA does not absorb shipping costs, insurance costs, or Marketplace fees on shipping or sales tax on your behalf, except where a cost results from a CCA Error.

Payout: your Payout equals the Sale Price, minus the Commission, plus or minus the Shipping Difference, minus any other amounts you owe CCA under this Agreement (including amounts charged after a Claim review under Section 11). A Payout cannot be negative; any shortfall is an amount you owe CCA.

Estimates are not promises: any payout figure or range shown before an Item sells, or before its label cost is known, is an estimate based on the Fee Schedule and typical shipping costs. Your actual Payout is determined by the actual sale, shipping, and tax figures and may fall outside the estimated range.

Changes to fees: CCA may change the Fee Schedule prospectively at any time by publishing it. The Fee Schedule in effect on the date an Item sells applies to that sale, including for Items consigned or listed before the change. If you do not accept a change, you may withdraw unsold Items under Section 7.

Marketplace fee changes: if a Marketplace changes its fees, promotions, or fee categories, CCA may update the Marketplace Fee portion of the Fee Schedule to match.

9. Payout Timing, Holds & Taxes

CCA generally initiates a Payout after the buyer’s payment has cleared and been released to CCA by the Marketplace, the outbound label cost is known, and delivery to the buyer is confirmed by carrier tracking. CCA may hold a Payout, in whole or in part, until the Marketplace’s return and claim window for the order has closed, while any Claim or Marketplace payment hold is open, or while CCA reasonably suspects fraud, a breach of this Agreement, or an error. CCA will tell you the reason for any hold longer than 14 days after delivery.

Payouts are sent by the method CCA offers and you select. You are responsible for providing accurate payout details. CCA is not responsible for delays or losses caused by incorrect details, or by banks, payment services, or processors. CCA may combine several sales into one Payout.

Taxes: Marketplaces generally collect and remit sales tax on sales to buyers. You are solely responsible for all income, capital gains, and other taxes on your Payouts. CCA may require a Form W-9 or other tax information before paying you, may withhold Payouts until it is provided, and may report Payouts to tax authorities as required by law.

Errors: if CCA pays you more than you are owed, you agree to repay the excess on request, and CCA may deduct it from future Payouts.

10. Shipping, Transit Risk & Coverage

Shipments you arrange (to CCA): an Item you mail to CCA is at your risk until CCA physically receives it and scans it in. A carrier’s delivery scan, photograph, or signature does not by itself establish that CCA received an Item. Use a tracked, insured shipping method; any carrier claim on an inbound shipment is yours to make.

Shipments CCA arranges (to a buyer, or back to you): CCA packs each Item in protective materials and ships it on a tracked label, insured at CCA’s discretion for the Item’s value. If an Item is lost, stolen in transit, or damaged in transit on a shipment CCA arranges, CCA is responsible to you for its Covered Value. CCA will pursue any carrier or insurer claim itself, and CCA’s obligation to you does not depend on whether that claim is paid.

Timing: a shipment is treated as lost when the carrier confirms the loss, or when tracking shows no movement for 15 days after the ship date and the Item has not arrived. CCA pays the Covered Value (less any amount you owe CCA) within 30 days after a loss or transit damage is confirmed. Where a damaged Item can be returned to you, CCA may instead return it and pay the difference between its Covered Value and its reasonable value as damaged.

After delivery to a buyer: once the carrier confirms delivery to the address on the buyer’s order, the sale is complete and CCA’s transit coverage ends. If the buyer then reports the Item missing, damaged, or not as described, that is a Claim handled under Section 11.

Higher-value Items: if an Item’s value is above $2,500, tell CCA before consigning it. CCA may agree in writing to a higher Covered Value (which may carry an additional insurance charge), decline the Item, or accept it at the standard cap.

You are encouraged to maintain your own insurance on your collection as well; it may respond to losses outside CCA’s coverage, such as inbound shipping or amounts above the cap.

11. Buyer Claims: Review First, Then Outcome

Marketplace rules govern: every sale is subject to the Marketplace’s buyer protection programs and policies (for example, eBay’s Money Back Guarantee), which may require a refund or return regardless of CCA’s listing policies, and which neither you nor CCA can override.

Review before anything is charged to you: when a Claim is opened, CCA reviews it against the order record, carrier tracking, the listing’s description and photographs, the public certificate, the intake record, and any buyer messages. CCA will notify you of the Claim, the buyer’s reason, and the evidence within 2 business days of learning of it, and you may add information within 3 business days after that. CCA contests the Claim with that evidence where the evidence reasonably supports doing so, and accepts it where the evidence does not or where the Marketplace’s rules leave no practical alternative. CCA decides how to respond, but will not charge any outcome to you until this review is complete.

Losses from CCA Error are CCA’s: if the review shows the Claim resulted from a CCA Error, CCA bears the refund, return shipping, and any non-refundable Marketplace fees, and your Payout is unaffected (or restored if already reduced).

Other outcomes: if the review shows the Claim did not result from a CCA Error (for example, buyer remorse, a return on an accurately described Item, a chargeback, or a Marketplace decision against the seller despite the evidence), the outcome is charged to you after the review: the amount refunded to the buyer, non-refundable Marketplace fees, and return shipping. CCA refunds its Service Fee on that sale in the same proportion as the amount refunded to the buyer, and does not charge you for its own time in handling the Claim.

Returned Items: CCA inspects and photographs every returned Item on arrival against the intake and listing record. An Item returned undamaged is relisted under this Agreement or returned to you at your expense. If a buyer returns a different, altered, or damaged Item, CCA reports it to the Marketplace and pursues the buyer; the loss is allocated under the same review, so it is CCA’s where caused by CCA Error and yours otherwise, with any recovery from the Marketplace or buyer passed on to whoever bore it.

Charging you: any amount charged to you under this Section is first deducted from the Payout on that sale and then from your other pending Payouts. Before charging a payment method you have saved with CCA, or invoicing you, CCA will send you a written breakdown at least 7 days in advance. Amounts invoiced are payable within 15 days. CCA may hold unsold Items and pending Payouts until amounts owed are paid, and may pursue collection of unpaid amounts, including reasonable collection costs.

Cooperation: you agree to cooperate promptly with CCA in responding to any Claim, including providing information about the Item’s history and ownership.

12. Items in CCA’s Care

From the moment CCA scans an Item in until CCA hands it to a carrier, the Item is in CCA’s care. CCA stores Items securely, handles them with the care a professional grading company gives its own graded cards, and keeps its intake record and photographs as the baseline of their condition.

If an Item is lost, stolen, or damaged while in CCA’s care, CCA is responsible to you for its Covered Value (or, for repairable slab damage, the cost of re-holdering), whether or not CCA’s insurer pays. CCA is not responsible for loss or damage caused by events beyond its reasonable control that reasonable care could not have prevented, such as fire, flood, earthquake, other natural disasters, civil unrest, or acts of government; nor for the ordinary condition of a slab or card as received, as shown in the intake record.

Unsold or abandoned Items: if an Item remains unsold and you do not respond to CCA’s requests for instructions for 60 days after written notice to your email on file, CCA may return the Item to your address on file at your expense (charged under Section 7), charge reasonable storage fees, or, to the extent permitted by law, treat the Item as abandoned and sell or dispose of it, applying any proceeds to amounts you owe and holding the balance for you.

13. Grades, Authenticity & the CCA Guarantee

A CCA grade is CCA’s professional opinion of an Item’s condition and authenticity at the time of grading. Consigning an Item does not create any new warranty about its grade, authenticity, condition, or value. Any rights relating to CCA’s grading are governed exclusively by the published CCA Guarantee and CCA’s Terms of Service, not by this Agreement.

Listing descriptions are prepared from CCA’s records and your information. You are responsible for telling CCA about anything you know that could make a listing inaccurate, such as damage to a slab after grading. A listing error that comes from inaccurate information you supplied is not a CCA Error.

14. Disclaimers & Limitation of Liability

EXCEPT FOR THE COVERAGE AND RESPONSIBILITIES CCA EXPRESSLY TAKES ON IN SECTIONS 10, 11, AND 12, THE CONSIGNMENT SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” AND CCA DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF SALE, PRICE, TIMING, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND EXCEPT AS PROVIDED IN SECTIONS 10 THROUGH 12, CCA IS NOT LIABLE FOR: (A) THE ACTS, OMISSIONS, POLICIES, DECISIONS, FEES, HOLDS, SUSPENSIONS, OR OUTAGES OF ANY MARKETPLACE, BUYER, CARRIER, INSURER, PAYMENT PROCESSOR, OR OTHER THIRD PARTY; (B) THE OUTCOME OF ANY CLAIM; (C) MARKET PRICE CHANGES, A LOWER SALE PRICE THAN EXPECTED, OR A FAILURE TO SELL; OR (D) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, LOST OPPORTUNITY, OR LOSS OF VALUE, EVEN IF ADVISED OF THEIR POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: FOR LOSS OF OR DAMAGE TO AN ITEM, CCA’S TOTAL LIABILITY IS THE ITEM’S COVERED VALUE; AND FOR ALL OTHER CLAIMS ARISING OUT OF OR RELATING TO AN ITEM OR THIS AGREEMENT, CCA’S TOTAL LIABILITY SHALL NOT EXCEED THE SERVICE FEE ACTUALLY RETAINED BY CCA ON THE ITEM GIVING RISE TO THE CLAIM, OR, IF THE ITEM HAS NOT SOLD, ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow certain limitations, so some of these limits may not apply to you. Nothing in this Agreement limits liability that cannot be limited by law, such as liability for CCA’s fraud, gross negligence, or willful misconduct.

15. Indemnification & Release

You agree to indemnify, defend, and hold harmless CCA Universe and its owners, officers, employees, contractors, and agents from all claims, losses, liabilities, damages, fees, penalties, and expenses (including reasonable attorneys’ fees) arising out of or relating to your breach of this Agreement or any representation in it, any dispute over the ownership or authenticity of an Item, any Marketplace action caused by your Item or your instructions, and your violation of any law or third-party right. This indemnity does not apply to losses CCA is responsible for under Sections 10 through 12 or that result from a CCA Error.

Subject to CCA’s responsibilities under Sections 10 through 12, you release CCA from all claims relating to the acts or omissions of Marketplaces, buyers, carriers, insurers, and payment processors. If you are a California resident, you waive California Civil Code Section 1542 as to that release, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”

16. Information Sharing & Communications

You authorize CCA to share Item details, grades, certification numbers, images, and sale information with Marketplaces, buyers, carriers, and payment processors as needed to list, sell, ship, and support Items. Sale prices and grades of sold Items may appear in CCA’s public sales history, population reports, and price charts without identifying you.

You agree to receive transactional emails and dashboard notices about your Items, including Claim notices under Section 11. Notices are effective when sent to the email address on your account, so keep it current.

17. Term, Suspension & Termination

This Agreement applies from your acceptance until all your Items are sold or returned and all amounts between us are settled. CCA may suspend or end the consignment program, or your participation, at any time. If CCA does, it will end or complete open listings in its discretion and return unsold Items on a tracked, insured shipment; that return is at your expense unless CCA ends the program for reasons not caused by you, in which case CCA pays the return shipping.

Sections 3, 8 through 12, and 14 through 20 survive termination.

18. Governing Law & Disputes

This Agreement is governed by the laws of the State of California, without regard to its conflict-of-laws rules. Before filing any claim, you agree to contact CCA and allow 30 days to resolve it informally. Except where prohibited by law, any dispute arising out of or relating to this Agreement or any Item shall be brought exclusively in the state or federal courts located in Orange County, California, and each party consents to their jurisdiction. To the extent permitted by law, claims must be brought individually, not as a plaintiff or class member in any class or representative proceeding, and within one (1) year after the claim arose.

19. Changes to This Agreement

CCA may update this Agreement. The current version and its effective date are published at ccacard.com/consignment-agreement. When CCA makes a material change, you will be asked to accept the new version before consigning further Items. Unless the updated version says otherwise, it applies to your existing Items from the date you accept it or the date an Item sells, whichever comes first, and you may withdraw unsold Items under Section 7 if you do not agree. A change that reduces CCA’s coverage under Sections 10 through 12 applies to an Item already in CCA’s care only after you accept it.

20. General

Entire agreement: this Agreement, with the documents it incorporates, is the entire agreement between you and CCA about consignment and replaces any prior statements, marketing descriptions, or estimates. If a provision is found unenforceable, it will be enforced to the maximum extent permitted and the rest remains in effect. CCA’s failure to enforce a provision is not a waiver.

Assignment: you may not assign this Agreement without CCA’s written consent. CCA may assign it, including to a successor or affiliate.

Force majeure: neither party is responsible for delays or failures caused by events beyond its reasonable control, including Marketplace or carrier disruptions, except that CCA’s payment obligations under Sections 10 through 12 are not excused by a carrier’s or insurer’s failure to pay.

Contact: questions about this Agreement can be sent through a support ticket in your dashboard or through ccacard.com/contact.