CCA stands behind the authenticity and grade of eligible cards we certify and encapsulate. If CCA determines that a card was incorrectly authenticated or assigned an inaccurate grade, the card may qualify for protection under the CCA Authenticity & Grade Guarantee.
This guarantee applies to eligible TCG, Pokémon, trading cards, and sports cards that remain sealed in their original CCA tamper-evident holder.
Guarantee Coverage
Eligible claims may include:
Incorrect authentication
Inaccurate grading
Cards determined to be counterfeit or altered
Cards requiring a revised lower grade
Available Remedies
If a claim is approved, CCA may provide one of the following remedies:
Market Buyback: CCA may purchase the card at its current market value.
Value Difference: CCA may refund the difference between the original grade value and the revised grade value.
Claim Limits
Per card maximum: $250,000
Lifetime maximum per person: $500,000
Vetting: Required for eligible claims
Important Exclusions
The guarantee does not apply to original submitters, label typos, cards removed from the holder, tampered holders, environmental damage, manufacturer defects, or fraudulent claims.
For full details or to begin a claim, please contact CCA Support.
Expert Contributor
Shane Elmer
Support Specialist
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